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Chronic Problems of Staff Turnover: Every Conversation Has Consequences

Categories: Practice Management, Practice Transitions

Speaker(s): Lisa Copeland, RDH, CSP, CVP

Date: 2022-01-20 08:00:00

Location: Online Webinar

Contact Hours: 1 Live CE

Event Details

Miscommunication Costs Your Practice Money Every Day… Until You Fix it! 
 
The business of dentistry is changing. Organizations are shifting from product-centricity to people-centricity. Practices that are adapting to this new reality are winning by creating unique and positive experiences for patients and team members.

According to Gallup’s workplace analytics team, “Your employee experience is your employment brand.” Implementing high level, intentional communication yields these and other results:
  • Comfortable / Safe interactions
  • Diffused confrontations
  • Collaborative decisions
  • Harmonious exchanges 
Learning Objectives
After completing this webinar, participants will be able to:
  • Recognize the foundations of an inclusive culture
  • Implement strong workplace culture to gain momentum 
  • Identify keys to indivisibly linking team members together 
  • Utilize bi-directional leadership and collaborative decisions 
  • Improve chronic problems of turnover, lack of engagement, and stagnant or declining production.
 
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