Course Info
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Roundtable: Operationalizing AI: Scaling Clinical Impact Without Adding Burden
Educational Objectives
Course Objectives:
By the end of this roundtable, participants will be able to:
- Evaluate how AI can be operationalized across DSOs to drive scalable growth and consistency.
- Understand clinician perspectives on workflow adoption, diagnostic accuracy, and patient trust.
- Identify strategies DSOs are using to overcome barriers to AI adoption.
- Explore the role of leadership in balancing innovation with clinical autonomy and operational needs.
Abstract
As dental organizations continue to expand, the need for scalable, efficient, and patient-centric workflows has never been greater. Artificial intelligence (AI) is transforming clinical operations - from improving diagnostic accuracy to streamlining treatment planning - but successful implementation requires more than technology alone. It demands thoughtful integration into existing systems, alignment with provider workflows, and a commitment to preserving clinical autonomy.
This interactive roundtable brings together DSO leaders, clinical experts, and technology innovators to explore how AI can be operationalized across organizations to deliver measurable impact without adding complexity. Participants will gain practical insights into change management, clinician engagement, and strategic decision-making that drive adoption and long-term success.
Additional Information
Author Bio
Dr. Jessica Klabak
Dr. Jessica Klabak, Head of Clinical Effectiveness at VideaHealth, is a seasoned dentist and healthcare executive with deep expertise in advancing minimally invasive dentistry and interdisciplinary clinical models. She has championed preventive, technology-driven approaches that reduce the need for surgical intervention while improving early disease detection.
With a strong foundation in both dentistry and healthcare leadership, Dr. Klabak has led initiatives integrating dental professionals into broader care teams to enhance whole-person health. At VideaHealth, she drives clinical innovation through AI-powered solutions that elevate diagnostic accuracy and access to high-quality dental care.
Amanda Fuentes | Director, Partner Support - Independence Dental Services
As a seasoned healthcare & dental performance leader Amanda joined our team in 2022. She has a passion for life and learning with over 14 years of various leadership roles, and a proven track record of producing high-performance teams and driving results. Most recently Amanda served as an executive leader for multiple firms in the DSO space.
Dr. Miguel Gonzalez | CDO, Riccobene Dental
Dr. Miguel Gonzalez is a seasoned dental professional serving as the Chief Dental Officer at Riccobene Associates Family Dentistry. With a robust background in clinical administration and leadership development, he plays a pivotal role in shaping the clinical standards and strategies for over 100 dentists across multiple locations. His journey in dentistry began as an office-trained dental assistant, evolving through various roles including treatment coordinator and office manager, before earning his Doctor of Dental Surgery from the University of North Carolina. Dr. Gonzalez has a proven track record of growing his own private practice and is dedicated to mentorship and professional development within the dental community. He is licensed in North Carolina, Virginia, and South Carolina, and is passionate about implementing patient-centered care and community-focused dental services. His academic achievements include a Bachelor of Science in Biology and Genetics from North Carolina State University, underscoring his strong scientific foundation. Dr. Gonzalez is committed to fostering a culture of excellence in dental care, making him a respected leader in his field
Dr. Leland Wilhoite | AI Advisory Board Member, P1 Dental Partners
Dr. Leland Wilhoite has led Wilhoite Family Dental in Indiana since 1996, bringing expertise in implant dentistry and digital technologies while serving on P1 Partners’ AI committee and as an customer advisory board member for VideaAI. A Northwestern University Dental School graduate and past president of the East Central Dental Society, he combines traditional patient care with cutting-edge innovation to help practices navigate the evolving landscape of dental technology. When not pioneering AI implementation strategies across 60+ practices, he enjoys outdoor activities and spending time with his wife Mary, their three children, and three dogs in Delaware County.
Disclosures
Commercial Disclosure
This free Dental Learning presentation is made possible through the continued support of videahealth. Dr. Jessica Klabak and Amanda Fuentes | Director, Partner Support - Independence Dental Services and Dr. Miguel Gonzalez | CDO, Riccobene Dental and Dr. Leland Wilhoite | AI Advisory Board Member, P1 Dental Partners are consultant and/or speaker for the following companies and/or organizations: Dental Learning, videahealth. Dr. Jessica Klabak and Amanda Fuentes | Director, Partner Support - Independence Dental Services and Dr. Miguel Gonzalez | CDO, Riccobene Dental and Dr. Leland Wilhoite | AI Advisory Board Member, P1 Dental Partners may receive an honorarium as compensation from the CE Supporter of this presentation and/or from Dental Learning for the time involved in preparing and delivering this online presentation.
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