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What Factors Are Driving Misalignment in Your Dental Team?
Educational Objectives
By attending this webinar you will learn how to:
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Identify factors that cause individuals working toward the same goals to develop different perceptions, expectations, and workplace realities.
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Describe how stress, bias, role perspective, and psychological safety influence communication, decision-making, and team performance.
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Recognize how misalignment contributes to communication breakdowns, reduced accountability, and inconsistent implementation of systems and technologies.
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Evaluate how leadership systems influence team behavior, organizational performance, and technology adoption within the dental practice.
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Assess opportunities to strengthen alignment, communication, and team effectiveness within their own practices.
Abstract
If you've ever wondered why accountability doesn't stick, why communication breaks down despite good intentions, or why technology investments fail to deliver the results you expected, you're not alone.
Many dentists assume these challenges stem from motivation, personality conflicts, resistance to change, or a lack of training. Yet in many cases, the real issue lies elsewhere entirely.
People working toward the same goals can experience the same practice very differently. As practices become increasingly complex, small differences in perception can create significant challenges across communication, accountability, workflow adoption, and team performance. The result is a frustrating cycle in which practice owners feel as though everything still falls back on them.
In this engaging and thought-provoking webinar, Dr. Martin Mendelson draws on concepts from neuroscience, behavioral science, leadership research, and his Wharton Executive Education studies to explore why teams drift out of alignment and what leaders can do about it.
Through relatable examples, interactive polling, and practical insights, participants will uncover hidden factors that shape team behavior, technology adoption, and organizational performance. Most importantly, they will leave with a renewed perspective and actionable strategies to drive greater alignment, accountability, and engagement within their practices.
Because meaningful change rarely begins with technology. It begins with understanding how people experience the world around them.
Additional Information
Author Bio
Martin R. Mendelson, FIADFE, CPC
Dr. Martin R. Mendelson, FIADFE, CPC, is a transformational coach, speaker, and founder of Metamorphosis Coaching, dedicated to helping leaders turn overwhelm into opportunity. With over two decades of experience and certifications in executive coaching, team facilitation, emotional intelligence, and happiness studies, Dr. Mendelson equips professionals with tools to enhance decision-making, team cohesion, and workplace cultures.
His signature TEAM approach—Thoughts, Emotions, Action, and Manifestation—empowers leaders to lift the weight of traditional leadership and foster happier, more effective teams. A recognized thought leader, Dr. Mendelson is a former Resident Faculty at Spear Education and Adjunct Clinical Faculty at Nova Southeastern University. His first book, One Move Makes All the Difference, will hit bookstore shelves on December 2, 2025.
Disclosures
Commercial Disclosure
This free Dental Learning presentation is made possible through the continued support of 3Shape. Martin R. Mendelson, FIADFE, CPC is a consultant and/or speaker for the following companies and/or organizations: Dental Learning, 3Shape. Martin R. Mendelson, FIADFE, CPC may receive an honorarium as compensation from the CE Supporter of this presentation and/or from Dental Learning for the time involved in preparing and delivering this online presentation.
Dental Learning is an approved AGD PACE Provider and California State Dental Board Provider of dental continuing education. Dental Learning strives to deliver balanced, objective and clinically relevant information grounded on scientific research. Lecturers who are invited to deliver Dental Learning CE webinars are advised to substantiate their claims with research-supported data and to disclose all commitments to, or relationships with, any commercial entity within the dental industry. In many cases, lecturers are sponsored by a dental manufacturing company, which provides them with support in the form of honorarium and/or dental products and equipment in order to help with clinical presentations. Prior to each live CE webinar, lecturers are made aware of the importance of delivering their presentations without commercial bias, and where appropriate, to mention a variety of different product choices that may be relevant to the subject matter of the lecture, for the educational benefit of the participant.
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