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Cybercrime in the Age of AI: How to Protect Yourself and Your Practice
Event Details
Cybercriminals are rapidly changing the way they target individuals and businesses, using artificial intelligence, sophisticated phishing, impersonation, stolen credentials, and other forms of social engineering to make scams more convincing than ever.
In this engaging and practical presentation, retired FBI Special Agent Jeff Lanza explains how today’s most common cyberattacks and fraud schemes work and, more importantly, how dental professionals can recognize and prevent them. Using real-world examples and lessons from his FBI career, Jeff will demonstrate how criminals use email, text messages, phone calls, artificial intelligence, and compromised accounts to gain trust and access sensitive information.
Attendees will leave with simple, actionable strategies they can use to better protect themselves, their dental practices, their employees, and their patients from cybercrime, identity theft, and fraud.
By attending this webinar you will learn how to:
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Identify common cybercrime and fraud techniques, including phishing, impersonation, credential theft, and AI-assisted scams.
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Recognize warning signs in suspicious emails, text messages, phone calls, and requests involving money, information, or account access.
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Explain how stolen or reused passwords and compromised credentials can lead to unauthorized access and fraud.
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Apply practical safeguards—including verification procedures, stronger authentication, and improved password practices—to reduce cyber risk at work and at home.
Additional Information
Author Bio
Jeff Lanza, Retired FBI Special Agent
Jeff was an FBI Special Agent for over 20 years, during which he investigated cybercrime, organized crime, human trafficking, and terrorism. Jeff has lectured at Harvard and Princeton Universities and written two highly reviewed books. He is featured in a Netflix documentary about the FBI and he often appears on national television news programs where he talks about the growing threat of cybercrime.
Jeff was chosen as the best speaker in the 60-year history of Kansas City’s prestigious Plaza Club. He is a professional speaker who has provided over one thousand presentations on the topics of cybercrime, leadership, crisis communication, ethics, identity theft, body language and more. His clients include 20th Century Fox Entertainment, UBS, Merrill Lynch, Morgan Stanley, Nationwide, Citigroup, The Young Presidents Organization, American Century, Hallmark, H & R Block, Hess Oil, Standard and Poor’s, Financial Executives International, U.S. Bank, Wells Fargo and others. He developed and presented a program on identity theft prevention which was used to educate a nationwide audience of Citigroup employees. Jeff was a headline keynote presenter at an international cyber security conference in Dubai in 2022. As a special guest and cyber security expert, he presented to employees and business clients of Optus Communications in Sydney, Australia in 2023.
Jeff was head of operations security for the Kansas City FBI and a graduate of the world-renowned John E. Reid School of Interviewing and Interrogation. He is a certified FBI instructor and has trained numerous government agencies and corporate clients on how to interpret and project body language for more effective interpersonal communication.
In addition to his latest book on the topic of cyber security, Jeff authored speeches for FBI executives and has been published in The Kansas City Star, Ingram’s Magazine and on the FBI National Web site.
Jeff consulted for academy award winning director Ang Lee during the production of “Ride with the Devil”, and he has provided regular consulting services for television and movie production in Hollywood at Steele Films and Granfalloon Productions. Jeff was a major contributor and appeared on camera in a recent episode of The History Channel’s, “America’s Book of Secrets”. He was featured in the companion documentary to the major theatrical release “Runner – Runner”, which stars Ben Affleck and Justin Timberlake. Jeff has been featured in television commercials on the topic of fraud prevention.
Jeff was recruited by the FBI from Xerox Corporation, where he was a Computer Systems Analyst. He has an undergraduate degree in Criminal Justice from the University of New Haven (Connecticut) and a Masters Degree in Business Administration from the University of Texas.
Disclosures
Commercial Disclosure
This free Dental Learning presentation is made possible through the continued support of Rectangle Health. Jeff Lanza, Retired FBI Special Agent is a consultant and/or speaker for the following companies and/or organizations: Dental Learning, Rectangle Health. Jeff Lanza, Retired FBI Special Agent may receive an honorarium as compensation from the CE Supporter of this presentation and/or from Dental Learning for the time involved in preparing and delivering this online presentation.
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