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Why Dental Office Employees Choose to Stay (It's Not About the Money)
Event Details
In an industry-wide "culture of busy," many dental practices struggle with clinician burnout and team turnover, often assuming a higher paycheck is the only solution. However, research shows that salary is rarely the primary driver of retention. This session explores how to build a sticky office culture that bridges the gap between in-office and remote teams, directly impacting patient experience and case acceptance. Join us to learn a practical framework for hiring, onboarding, and creating a "culture of connection" that drives practice profitability.
By attending this webinar you will learn how to:
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Identify the top reasons team members stay (beyond compensation) and apply at least one to their hiring process.
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Recognize how office culture directly impacts patient experience and practice profitability.
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Build a communication and feedback rhythm that keeps remote and in-office team members equally connected.
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Design one "culture moment" for their practice in the next 30 days.
Additional Information
Author Bio
Laura Nelson, VP of AI, Training and Development, Mango Voice
Laura Nelson is the VP of AI, Training, and Development at Mango Voice, a sought-after speaker and dental industry expert. She’s the founder of Front Office Rocks, co-founder of Sober Life Rocks, and author of four books—including her latest, Brush Up on AI, a hands-on guide to using artificial intelligence in real dental practice settings. Laura’s work helps teams grow, communicate better, and confidently lead with technology and heart.
Disclosures
Commercial Disclosure
This free Dental Learning presentation is made possible through the continued support of Rectangle Health. Laura Nelson, VP of AI, Training and Development, Mango Voice is a consultant and/or speaker for the following companies and/or organizations: Dental Learning, Rectangle Health. Laura Nelson, VP of AI, Training and Development, Mango Voice may receive an honorarium as compensation from the CE Supporter of this presentation and/or from Dental Learning for the time involved in preparing and delivering this online presentation.
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