The Evolution of Dentistry - Keys to Successfully Improve Systems, Therapy Outcomes, and Team/Patient Relationships

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Course Type: Self-instruction journal and web based activity

Target Audience: Dental Assistants, Dental Hygienist, Dentists from novice to advanced

Educational Objectives

After completing this course, participants will be able to:

• Engage the support of your team with clear objectives and POA.
• Integrate technology and optimized systems to pull your practice out of the routine of the schedule and maximize the opportunity of diagnosing therapy.
• Better communications within the practice, optimize patient care, and enhance the bottom line.

Abstract

Day-to-day dentistry has its challenges. It has never been more apparent than what we are faced with today. COVID reentry, staffing issues, schedule challenges, insurance depravity, career burnout and confusion. Join us with for this success system filled webinar and learn how Leslie Ramsey, RDH, and Dr. Brantley recognized the need to pivot from the ‘schedule’ and empower the team at their practice. Leslie will share her tips on how to successfully bring new technologies to the practice and Dr. Brantley will define the key elements of successful integration for the team.

Contemporary Dental Radiography: Review of Safety, Imaging Success, & Common Technique Errors

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Course Type: Self-instruction journal and web based activity

Target Audience: Dental Assistants, Dental Hygienist, Dentists from novice to advanced

Educational Objectives

At the conclusion of this course, the dental practitioner should be able to:
1. define radiation and relate its potentially harmful effects to safety protocols
2. write office radiation policies that reduce clinician and patient exposure
3. implement techniques that produce high-quality diagnostic images
4. identify common imaging errors and understand appropriate corrective measures
5. distinguish between 2D and 3D imaging and understand their dental applications. 

Abstract

Dental radiology requires that clinicians have an in-depth understanding and respect for the laws of ionizing  radiation as well as an earnest drive to protect themselves  and patients from possible harmful effects. This course will  present current research-based radiation safety protocols  as outlined by leading national organizations in the United  States. In addition to capturing radiographs safely, dental  professionals also need to produce high-quality, diagnostic  images. This course will cover imaging principles that  produce diagnostically sound radiographs, review capturing  techniques, and identify common radiographic errors and corrective actions.

4 Ways to Attract and Serve Patients– Digitally

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Course Type: Self-instruction journal and web based activity

Target Audience: Dental Assistants, Dental Hygienist, Dentists from novice to advanced

Educational Objectives

After completing this webinar, participants will be able to:
• Optimize to increase online lead flow
• Communicate with patients in their preferred channels
• Nurture leads through messaging
• Collect payments via text

Abstract

So much has changed in the world during the past year. There’s an increased urgency now to take every opportunity to increase online leads and interact with patients digitally in an effort to keep business coming in and running smoothly. This is requiring an unprecedented strategy and creativity. 
 

“Doctor, I Don’t Want to Sue You, Because Then You Can’t Be My Dentist:” Risk Reduction Techniques and Informed Consent for Dentists, Staff, and Risk Managers

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Course Type: Self-instruction journal and web based activity

Target Audience: Dental Assistants, Dental Hygienist, Dentists from novice to advanced

Educational Objectives

After completing this webinar, participants will be able to:
• Identify and assess risk factors in their current practices
• Reduce or prevent the incidence of patient injury or dissatisfaction though clinical and management strategies 
• Reduce or prevent the likelihood of a malpractice claim or disciplinary complaint in the event of patient injury or dissatisfaction with a professional liability risk management plan
• Build trust in the dentist-patient relationship with an effective informed consent process

Abstract

Case presentations highlight the various general dental and specialty procedures that present the greatest risk for practitioner liability. Discussions explore the anatomy of a dental malpractice case and dissect the underlying medico-legal process. Case analyses focus upon clinical and management skills necessary to reduce the incidence of patient dissatisfaction, potential injury, and subsequent legal, administrative, or ethical complaints. The presentation reviews the legal duties implied in the formation of the dentist-patient relationship. This includes the informed consent process as a primary risk management technique, competency to consent, standards of disclosure, the interrelationship between failure to obtain valid informed consent and malpractice, and documentation necessary to make good dentistry defensible. A professional liability risk management plan outlines the terms to include in a malpractice insurance policy, reporting requirements, exclusions, the resolution of patient complaints, and what to do and what not to do when sued. 

What Successful Dentists Do Differently

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Course Type: Self-instruction journal and web based activity

Target Audience: Dental Assistants, Dental Hygienist, Dentists from novice to advanced

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Educational Objectives

After completing this webinar, participants will be able to:
• Describe the Million Dollar Hygiene Formula 
• Recognize how to use a Healthy Mouth Baseline and a simple standard of care for patient education and team organization 
• Prescribe two prescription tray protocols to reduce gingival inflammation and infection 
 
 

Abstract

Our meta-data of a thousand practices and 6 million treatment plans shows that only 8% of patients are presented perio treatment and only 4% accept. You believe in and practice oral systemic health, and now it's time to get your team and patients on board. 
 

Efficiency In Dentistry Balancing: Art, Science, & Business of Dentistry

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Course Type: Self-instruction journal and web based activity

Target Audience: Dental Assistants, Dental Hygienist, Dentists from novice to advanced

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Educational Objectives

After completing this webinar, participants will be able to:
• Describe diamond bur instrumentation 
• Recognize efficient methods of prep design 
• Use single use diamonds and carbides

Abstract

Success in private practice is assured when achieving the BALANCE. Art: doing beautiful dentistry. Science: based on good research. Business: working in an efficient manner so profit can be achieved. We will be looking at how using the proper instrumentation when preparing teeth, proper preparation design, and other time saving methods will increase your efficiency and therefore increase your profit margin. 
 

Stop the ‘Turnover Turntable’ From Spinning in Your Practice

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Course Type: Self-instruction journal and web based activity

Target Audience: Dental Assistants, Dental Hygienist, Dentists from novice to advanced

Educational Objectives

After completing this webinar, participants will be able to:
• Execute the first impression for your new hire
• Be prepared with tools to WOW any new team member
• Ensure all new hires feel welcome, valued and supported

Abstract

For 12 years Abby Frey has demonstrated excellence in Licensed and Certified Dental Assisting. Abby completed Dental Assistant training in Rochester, MN, home of the Mayo Clinic, where she had the honor of interning and beginning her dental career by joining their department of Dental Specialties. After leaving the Mayo Clinic, Abby transitioned to private practice where she led one of the most progressive dental teams in the world for over 10 years. Abby currently applies her passion for leadership, mentorship and career empowerment as the Dental Assistant Training Specialist for a Dental Support Organization that is leading the industry. When Abby is not elevating other dental professionals, she coaches others in their health and wellness journeys. Abby, her husband and two young children enjoy camping, golfing, as well as hiking and shamelessly enjoy couch and movie time together whenever they can. 

Is an engaged, productive and welcoming work environment something you aspire to provide in your practice? Are you seeking the loyal “lifers” to join your practice? It starts with day one. An intentional onboarding process is the difference between a “job” and a “career” for your new team members. What tone are you setting? 

Welcoming new team members is over-looked far too often. I believe, in order to stop the 'Turnover Turntable’ from spinning, an effective on-boarding process is a must, but what does that look like? Through my own experience in leading and managing dental team members, I have compiled a “back to the basics” approach to onboarding. We will cover the ways in which to ensure your new team members feel welcomed, well informed and valued. I take those learning objectives and break them down for you into actions. 

Upon completion of this course, you will leave with not only the knowledge and motivation to provide an effective onboarding for any new team member, but you will also leave with tangible tools needed to get there. I have created a fully customizable “Welcome to the Team'' blueprint. This fill-in-the-blank guide will help take these course's objectives and put them into action. Knowing what the action needed is one thing, but knowing where to start is where many lose the motivation to apply. Allow me to help you!